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Data Quality Assuarance

It is part of the MRC Quality Assurance system for stringent validation to be carried out to ensure that interviews are genuine and information collected is accurate and reliable.

Validation is conducted generally through telephone. Respondents with telephone numbers are randomly selected for stability, alternate-form and internal consistency reliability tests.

At least 25% of the sample will be randomly selected for validation under normal circumstances. In some circumstances, at least 10% on site checks will be systematically conducted.

Interviewers found lacking in INTEGRITY, QUALITY and EFFICIENCY will first be warned, and subsequently terminated if they are found to be committing the same serious errors or fraud.

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Tel.: (65) 6255 7484
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